Returns and Exchanges
At Sanjona, we strive to ensure that you are completely satisfied with your purchase. Please review our Returns and Exchanges policy below:
Exchange Policy
We offer exchanges on products if you notify us within 24 hours of receiving your order. To request an exchange, please provide a video proof of the item and email us at care@sanjona.com with your order number and details.
Conditions for Exchange:
Exchanges are only accepted if initiated within 24 hours of delivery.
The item must be returned in its original condition, with packaging intact.
You must provide a video proof showing the condition of the item upon receipt.
Returns Policy
Please note that we do not offer returns or refunds on any items. All sales are final once the product is delivered. We encourage you to carefully review your purchase before completing the transaction.